![]() Got a question or need some help?Ĭreated and moderated by both customers like you and verified employees, our community is your official source on Reddit for help with Xfinity products and services. Some features may not work correctly in "Old" Reddit, although basic navigation should still function. Rule 4: No “I’m having an outage” postsįor the best experience, we recommend viewing our subreddit in "New" Reddit.Rule 3: No duplicate content or thread hijacking.Rule 1: Do not post confidential information.We ask that you please be respectful to others and mindful of our community's rules when participating: and read this! Welcome to the Xfinity Community!Ĭreated and moderated by customers like you and verified employees, our community is your official source on Reddit for help with Xfinity services. After that, let us make our own mistakes and learn from them.About our subreddit Looking for some help? Welcome. Is it just me, or is it not cool of everyone in this wireless industry to try and protect us from ourselves? Warnings and pop-ups and emails and all that are all we need to know about these types of issues. ![]() ![]() By May, an update should arrive on the Netflix app with a “data saver” option that will allow customers to raise or lower the quality of streams when on mobile. Verizon on the other hand, just said that they deliver whatever content providers are providing.Īlongside this acknowledgement from Netflix, the streaming company says that it will soon give customers more control over the quality of stream they see. An AT&T executive said that they are “outraged” to learn that Netflix has been throttling content without letting customers know. They have not been throttling streams at Sprint and T-Mobile because “historically those two companies have had more consumer-friendly policies.” The thought was that Netflix users may have limited data plans and 360p streams could help them extend the use of those data plans or at the very least, not blow through those buckets too quickly.ĪT&T is actually pissed about it and probably should be. ![]() In fact, Netflix says that it has been throttling video playback through numerous carriers for five years as a way to protect customers from themselves. Last night, Netflix told the Wall Street Journal that it has been throttling its content through both Verizon and AT&T without their knowledge. What was he referring to? We think we now know. Legere was quick to point out that he never said they were throttling, only that the content was coming across their network in 360p. The news was somewhat shocking, because no one had heard this before and either assumed Legere was talking out of his ass or knew something no one else knew. As it turns out, he may have had the inside track to information that even Verizon and AT&T weren’t aware of.Īfter that video showed, Verizon’s PR crew took to Twitter to attack Legere over the claims, saying that they weren’t throttling Netflix. During that clip, he made reference to Netflix streaming on T-Mobile that was dropped to DVD-like quality with BingeOn enabled, but noted that the 480p resolution was better than what you would see at AT&T and Verizon, who were only “delivering” content for Netflix at 360p (clip here). Last week, as a part of YouTube and T-Mobile’s joint announcement that YouTube was joining Binge On, T-Mobile CEO John Legere released a video to help sell the news.
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